Drocell Cainz appears from episodes 10 to 12 of season 1 as the Mandalay family's butler and a skilled puppeteer. He carries a hand-cranked organ and is able to manipulate puppets using strings while performing a parody of the song "London Bridge is Falling Down."
However, the truth about Drocell is more complicated. In reality, he had died five years prior, and someone had given him an artificial life as a puppet. Ultimately, Sebastian Michaelis destroys his head with a corseque, causing his functions to cease.
His catchphrase is “I have thought it over.”
He serves as the Mandalay estate’s butler and puppet master, and is known for his catchphrase, “I have thought it over.”
He carries a hand-cranked organ and can control puppets with strings while playing a parody of "London Bridge is Falling Down."
In truth, Drocell Cainz himself died five years ago, and was given a false life as a puppet by an unknown party.
He was ultimately incapacitated by Sebastian Michaelis when his head was destroyed with a corseque.
Drossel has light orange hair that is cut in flares, tossed aside from his eyes, and bangs that reach his chin. His eyes, being made of glass, are amethyst and stir emotionless. He wears blue and pink eyeshadow to accentuate, as well as, below his right eye, is painted a blue fleur-de-lis.
Drossel's attire consists of a blue tailcoat, gold piping and a red ribbon tied in a bow around his neck, and a black top hat decorated with a red ribbon and two black feathers. He wears short black pants, white gloves, knee-high black-white striped socks, and black boots with gold buttons. He often carries a music box, painted with a blue fleur-de-lis that plays the tune of "London Bridge," hanging from his neck. His body is constructed from wood and his head appears to be filled with wheat or straw, and an occasional termite.
Drossel is unaware that he has lost his humanity, that's what's left of him is just being sustained by stuffing of wheat. He is exceptionally loyal to who he believes is his master, even stumbling with his stuffing falling out to inform him of Grelle Sutcliff, Sebastian Michaelis, and Ciel Phantomhive's invasion of the manor. He works hard to fulfill what he believes is a request to turn anyone into a doll who had come into contact with the Shard of Hope, but this turns out to be him overzealously trying to please his master. The person in control of him, though, belittles by calling him "incompetent". Additionally, he was never saddened by his doll dying.
Drossel has a tendency to describe people in terms of what materials he would use to make their doll form with, then singing different verses of "London Bridge," occasionally writing his own lyrics to describe said materials. Sebastian later reveals that this song, combined with the music Drossel plays, is used to control the dolls he crafts.
Grelle Sutcliff reveals that the real Drossel Keinz had his soul seized by the Grim Reapers five years ago, indicating that he was dead. At some point, his body had been reanimated with a temporary soul, and he attempted to go back to work for the Mandalay family. However, his master, Duke Mandalay, had been committed, abandoning his manor, and was not the person controlling or relaying orders to Drossel.
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