Arthur Randall, the Commissioner of Scotland Yard, is a middle-aged gentleman with sharp eyes behind his glasses. While he serves as the head of the London police, responsible for public safety, he also plays a crucial role in requesting the assistance of the Phantomhive family—who have connections to the underworld—whenever a case arises that is beyond the police’s capabilities. Although he is reluctant about relying on the Phantomhive family, he calls Ciel Phantomhive a "devil" and regards the family as a "nest of evil spirits."
In particular, during the "Blue Cult Arc," Randall becomes fixated on pursuing Ciel Phantomhive after taking Blavat's confession at face value. Because of his collaborative relationship with the Phantomhive family, Randall is well-informed about others who might support Ciel, such as Pitt, and possesses detailed knowledge of these associates.
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